Clinical communication: The fearful, angry, or violent patient
- Read chapter eight of your course guide.
- Read Tamparo chapter five.
- Read Tamparo chapter six.
- The tutorial session this week will involve some role playing in scenario management and
Your discussion topic for this week is to discuss how you can use your knowledge of emotional intelligence, verbal and non-verbal communication, and interviewing techniques to most positively influence the behaviour of a patient in this group. How would you attempt to defuse the situation and engender patient trust in you? Use literature to substantiate your discussion if necessary, and post your discussion in the forum for peer review.
Important links and information:
Next: Week nine - Clinical communication: The mental health or cognitively challenged patient.
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